Refund policy

Returns & Refund Policy

At Journal Person, we are committed to ensuring your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, we've got you covered with our warm and hassle-free returns policy.

Quality Defects:

In the rare event that you receive a product with quality defects, we kindly request you to follow these simple steps within 7 days of receiving your order:

  1. Capture Images:

    • Please take clear images that clearly show the quality defects in the product. This will help us understand the issue better.

  2. Contact Us:

    • Send an email to journalpersonindia@gmail.com with the subject line "Quality Defects - [Your Order Number]." In the body of the email, include a brief description of the issue and attach the images.

  3. Refund or Replacement:

    • Once we receive your email, our dedicated team will review the provided information promptly. Based on the nature of the issue, we will either initiate a refund or arrange for the shipment of a new product.

Conditions for Refund or Replacement:

  • The request for a refund or replacement must be made within 7 days of receiving the order.
  • The product must be unused, in its original packaging, and in the same condition as received.
  • Please note that personalized or customized items may have different refund conditions, and this will be communicated during the ordering process.

Contact Us:

If you have any questions or concerns about our refund policy, feel free to reach out to our customer support team at journalpersonindia@gmail.com. We are here to assist you and ensure your experience with Journal Person is nothing short of exceptional.

Thank you for choosing Journal Person!